The On-line Buyer Service and Achievement Specialist is a multi-faceted place that revolves round one purpose: delivering the best possible customer support to our web shoppers. For over 25 years we’ve got constructed our fame on going the additional mile for our clients at our retail shops—we’re extending that have on-line and on the lookout for bike-passionate, constructive folks to develop with us.
Job Duties • Course of incoming orders utilizing our digital ordering system • Precisely enter buyer data and order particulars in our POS • Ship order standing with clients utilizing e mail, cellphone, and textual content • Order Achievement: finding the ordered product(s), boxing orders, and transport • Talk professionally in each answering product questions and drawback fixing with pissed off clients • Stock administration with spot changes and common counts
Expertise and {Qualifications} Required: • Buyer Service expertise • Proficient use of recent communication instruments (e mail, textual content, Suite, LiveChat) • Work at the very least one weekend day • Private, skilled, and nice demeanor • This can be a very energetic, in-store place. You may be strolling between 2 shops and up/down stairs day-after-day, shifting merchandise as much as 40 kilos • Should be organized, detail-oriented and self-motivated in a fast-paced setting
Most popular: • Expertise with SmartEtailing and Lightspeed (POS) • Knowledgable with the bicycle, components, clothes, and accent manufacturers we feature
Advantages • PTO • Well being and Dental plan • Income Sharing • 4 day work week schedule • 401k accessible 1/1/2023
Easy methods to Apply
E-mail cowl letter and resume to information@rivercitybicycles.com
